Many businesses spend around £60,000 – £80,000 per year on the cost of people to carry out manual reporting processes.
On any given day there may be 3 or 4 people gathering data and reformatting it in spreadsheets to measure profitability, SLA performance and other KPIs.
By automating the majority of those processes, you not only are able to reduce the actual cost spent on these processes, but you also get the time of some key people back – so they can spend time actually doing things which improve performance, not measure them. It’s a double whammy.